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Spare & Replacement Parts Order Helpline - 0345 130 1321


We have moved premises within Aycliffe Business Park, Newton Aycliffe. Our new address (see below) is...

Discount Communications Ltd
Unit 24 Northfield Way
Aycliffe Business Park
Newton Aycliffe
County Durham

In spite of the move, we are operating as normal, so currently there is no impact on processing orders or customer service.

If you are looking for a spare or replacement part for a out-of-warranty BT product and can't find it on our website, please contact us on our Order Helpline 0345 130 1321 and we can then check availability of the item.  We are an authorised BT spare parts retailer and all our new products come with a 12 month warranty for peace of mind.

Whether you know what part you require, or need some advice on what part to purchase we can be contacted Monday to Friday 9am until 5pm.